Useful questions to ask your potential painter and decorator

Here are a few more useful questions you can ask a potential painter and decorator before committing to a work arrangement.


By Laura Linham

11th May 2023 | Property News


Here are a few more useful questions you can ask a potential painter and decorator before committing to a work arrangement.
Here are a few more useful questions you can ask a potential painter and decorator before committing to a work arrangement.

Not many people pluck their painters and decorators out of thin air. When creating a vision for a property or place, the professionals must be trustworthy and competent.

Quality must be guaranteed. Therefore, customers will often collate a shortlist of painters and decorators and then proceed to ask them questions so that they can narrow down their potential selections further. Others may skip the shortlist entirely, but they still have a few enquiries to pose to the professionals before considering whether to proceed.

In either situation, a bit of investigative work is required. So, if you're in this boat yourself, here are a few more useful questions you can ask a potential painter and decorator before committing to a work arrangement.

Are You Online?

Begin your search for a painter and decorator online if possible. That way, you can cast a wide net with zero commitments, giving you a strong foundation for a more intricate search later. You could use this search tool from MyBuilder. You can easily find a range of vetted, well-reviewed professionals on their platform. Instead of spending hours on search engines looking for painters and decorators near you in the UK, you can discover many of them in one place here. Free quotes are available, and the service is rated excellent on Trustpilot.

All you need to do is post a job; all eligible and interested local painters and decorators will request to contact you. You can either field their messages or not, and you can also browse their work profiles and history. Thus, a conversation is born, and you have the perfect circumstances to pose further questions to painters and decorators who are at least likely to tick some boxes. Start here!

What Coverage Do You Have?

More than a van and tools are needed to be a painter and decorator. These operations are full-fledged businesses like any other.

Therefore, the entities you work with must have all the proper paperwork in check. The resource above can likely help you unearth some of these answers. But ask what insurance and warranties the painters and decorators have to their name. Try to look out for yourself. While it's possible to complain about any decorating work you don't like, it can be an arduous and demanding process. However, if the right insurance and warranties are in place, you generally have a safety net that removes the aggro from situations where things go wrong. No disputes, just solutions.

Can I See Your Non-Digital Marketing?

The online world can reveal much about a business, but not everything. It might seem like a particular point to make, but painters and decorators can be old school, especially at the local level.

There are a few things you could ask for here. Make some enquiries about the following: ·

  • Business cards – There's been debate as recently as last year on whether the business card is back, but we say it is! They can be very charming features for local businesses.
  • Leaflets, flyers, and brochures – Painters and decorators sometimes like to have a sample of their stylistic tendencies, and what better canvas is there for that than a leaflet or brochure?
  • Advertisements in local publications – Things like newspapers can still feature advertisements for local painters and decorators.

Though painters and decorators are in high demand, it still makes sense for them to expand their reach as far as possible. If you can hold part of their business in your hands, it can help you feel a stronger sense of compulsion as to whether you should work with them.

What Hours Do You Work?

Some local painters and decorators are up at the crack of dawn, while others may roll out of bed at midday. Furthermore, they could have a busy schedule (most probably will), while some might have a pretty light diary.

All of these factors can influence what time your painters and decorators show up at your abode. Preferences can vary on all sides, but it's obviously important that your schedules synchronise so that you're not inconveniencing one another.

Will You Take Everything Away?

Some painters and decorators can treat people's homes like storage centres. Others pack up every evening and bring everything back the next day.

Consequently, getting a read on which scenario is more likely to happen with the service you're talking to is a good idea. Both situations can have their advantages. Option A might mean the painters and decorators finish quicker by eliminating repeated setup times, while Option B gives you a cleaner and perhaps even safer home to enjoy.

So, either way, it's best to be in the know about what your local painters and decorators intend. Furthermore, some of these situations can also be inappropriate and irritating, so if they do intend to leave a temporary mess, you should try to clarify whether it's for a good reason or not. After that, you can proceed with fewer concerns.

Will You Complete the Work?

When you're making enquiries amongst painters and decorators, the person you may be talking to may be very charming indeed! But could that be all they have to offer?

Some of these negotiators are only that! So, while you may think you're quite taken by the representative, they may not always be the ones who necessarily complete the work themselves. Their colleagues may do the work on their behalf.

Even if it's a business owner you're talking to, they still might not be getting their hands dirty. Rather, they may just close the deal and then set their colleagues to do the heavy lifting. They could even send their relatives if they're running a family business, too!

Therefore, having accurate expectations about exactly who is doing the work is a good idea. If someone talks the talk but won't walk the walk, it might (though not always) indicate something is amiss. Ask them who's doing what. Usually, if the tradesperson is honest about who's doing the work, there's less to worry about, as they're being forthcoming and not misleading you.

Would You Like a Cup of Tea?

It might not seem like an important question, but the tea break subject is quite important - especially in the UK! But why?

Well, it's part of being a good host to tradespeople in your home. It lets them know you won't be breathing down their necks and that you'd like to provide some way of thanks beyond usual payment. It can start your working relationship off on the right foot once things are underway and establish more likeability between all parties.

However, the tea break can be used for other cunning purposes too. It's the perfect time to ask further questions about progress and discuss other project circumstances. You won't be a distraction, then, so it's a great time for a daily debrief or progress report.

So, before you've signed up for any work being done, ask your potential local painters and decorators what their tea break schedule looks like. If they don't anticipate having a chinwag over a nice brew, then it could be a red flag that they may be cagey about their work processes. Collaborating with poor communicators can be a hassle, so it might be worth considering!

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