It might be the smallest city in England, but Wells has just landed a very big title – best small city in the UK, according to a new Which? survey.

The Somerset stunner topped the consumer champion's list of "best small cities" with an impressive customer score of 86 per cent – the highest of anywhere in the rankings. That puts it ahead of the likes of Durham, St Andrews and Winchester, who came in second, third and fourth respectively.

With a population of just over 12,000, Wells is technically a city thanks to its 850-year-old cathedral – the seat of the Bishops of Bath and Wells – and it's exactly this history, along with its peaceful streets and picturesque setting, that seems to have captured the hearts of visitors.

Which? praised the city's cultural sites, quiet charm and good value for money. Vicar's Close, described as "the only complete mediaeval street in England," and the Bishop's Palace and Gardens, right next to the Cathedral, all helped push Wells to the top of the table.

It scored four stars for being uncrowded, its cultural appeal, transport links, accommodation and value – with hotels averaging just £93 a night, cheaper than many of its rivals. The only thing keeping it from a clean sweep? A slightly lower rating for tourist attractions and food and drink, both earning three stars.

Still, when it comes to a city break that's big on atmosphere and low on crowds, it seems Wells has cracked the formula.

Which? summed it up like this: "Wells' blend of medieval heritage and visitor friendliness sets it apart as the best small city in the UK to explore."