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Warning: QR code scams target Somerset Council parking areas

By Laura Linham 19th Feb 2025

Please refrain from scanning any QR codes and only use the trusted methods.
Please refrain from scanning any QR codes and only use the trusted methods.

Somerset Council has issued a warning to residents in Street and Glastonbury about fraudulent QR code stickers being found on parking machines in the area.

These stickers, placed by scammers, aim to deceive users into making payments through unofficial methods.

To ensure secure transactions when paying for parking via your phone, the Council advises using these trusted payment methods:

  • Download the PayByPhone app directly from the App Store or Google Play Store.
  • Visit the website by entering www.PayByPhone.co.uk directly into your browser's search bar.
  • Call 0330 400 7275 to access the automated phone line.

Please refrain from scanning any QR codes and only use the trusted methods mentioned above.

The Council is actively removing the fraudulent QR code stickers to prevent further scams. Although only a small number of scams have occurred due to these fraudulent QR codes, PayByPhone offers a secure payment system when using the official apps and methods. Residents are urged to remain vigilant and protect themselves against scams.

Councillor Richard Wilkins, Lead Member for Transport and Digital, stated: "Unfortunately, we must be alert to scams regularly. Stay safe, and if unsure, use another form of payment such as a trusted app. If you see any fraudulent QR codes, please report them to the police by calling 101."

     

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