Roderick Thomas Estate Agents' Castle Cary branch in South Somerset has won The British Property Awards Gold Award for best estate agency customer service in the BA6 – BA10 area for the second year in a row.

Independently judged by a panel of industry experts, The British Property Awards personally mystery-shop every estate agency against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria explores different media, scenarios and time periods to ensure that agents have been rigorously and fairly judged. As winner of the local award, the agency is shortlisted for a number of national awards, to be announced later in the year.

Harry José, Branch Manager of Roderick Thomas Castle Cary, commented, "We're terrifically proud to have won the prestigious British Property Awards Gold Award for the second year running. Our entire team prides itself on the exceptional level of customer service we offer, and it's hugely gratifying to receive recognition of our consistently high standards in delivering the very best for each and every client."

For further information about The British Property Awards please visit www.britishpropertyawards.co.uk