Somerset Council is alerting Wells residents about fraudulent QR code stickers appearing on some parking machines in the city. Scammers have placed these codes to trick users into making payments through unofficial channels.

To ensure the safety of your transactions when paying for parking on your phone, the Council recommends the following trusted payment methods:

• Download the PayByPhone app directly from the App Store or Google Play Store.
• Visit the website by entering www.PayByPhone.co.uk directly into your browser's search bar.
• Call 0330 400 7275 to use the automated phone line.

Do not scan any QR codes, and always use the trusted methods above.

The Council is working swiftly to remove the fraudulent QR code stickers to stop any further scams. While the number of scams reported due to these fraudulent codes is small, PayByPhone's secure payment system is reliable when using the official apps and methods. Residents are advised to stay vigilant.

Councillor Richard Wilkins, Lead Member for Transport and Digital, said: "Unfortunately, we must be alert to scams regularly. Stay safe, and if unsure, use another form of payment, such as a trusted app. If you see any fraudulent QR codes, please report them to the police by calling 101."